Easily troubleshoot when your AirTag does not appear in ‘Search’.’

If your AirTag stops appearing in the Search application, here are some actions you can take to fix it:

1. Check your iPhone connection

• Make sure that the Bluetooth connection is activated:
  Go to Settings > Bluetooth and check that it is turned on.
• Check your Internet connection:
  Make sure you are connected to a WiFi network or have mobile data activated.
• Restart your cell phone to avoid temporary connectivity problems.

2. Check the AirTag's battery condition.

• If the AirTag has been in operation for some time, the battery may be depleted.
• In order to repair the battery:
  1. Turn the metal cover counterclockwise.
  2. Replace the old battery and incorporate a new one (CR2032).
  3. Replace the cover and make sure that it fits properly.

3. Check if the AirTag is linked correctly.

• Open the Search application and check if the AirTag appears in the objects tab.
• If it does not appear, try restart the AirTag:
  1. Remove the battery and wait a few seconds.
  2. Insert the battery again until you hear a sound.
  3. Remove the battery 4 more times and listen to the sound each time.
  4. After the fifth beep, your AirTag will be restarting.

4. Unlink and re-link the AirTag.

• If it does not appear, unlink it from your Apple ID:
  1. Open the application Search.
  2. Select the AirTag device (if present).
  3. Play in Delete object and confirm with your iCloud password.
• To reconfigure it:
  1. Move the Tag closer to the iPhone.
  2. Follow the on-screen instructions to link it again.

5. Check your Apple ID restrictions

• Make sure your account is not locked to add devices.
• Verify that you have not reached the limit of devices linked to your Apple ID.

6. Contact Apple Technical Support

If the above steps do not work:

• Call Apple support or visit an Apple Store.
• Bring the device and your iPhone for further diagnosis.

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