Recovery and recovery of your Apple ID, in case you have forgotten your password, is a simplified and relevant procedure to safeguard your data. You will find a step-by-step guide here:
1. Use the Apple website:
- Go to iforgot.apple.com.
- Enter your ID Apple ID (e-mail address associated with your account)
- Follow the guidelines on the screen in order to confirm your identity:
- Answers security questions, or
- You receive a verification code on your trusted device or by email.
2. Through an Apple device:
On an iPhone, iPad or iPod touch:
- Go to Configuration.
- Tap on your name (at the top).
- Select Password and security > Change password.
- Enter the device code if you have two-step authentication enabled and follow the steps.
On a Mac:
- Open the menu Apple > System preferences > Apple ID.
- Click on Password and security.
- Select in Change password.
- Enter your Mac login password and follow the instructions.
3. If you have two-factor authentication enabled:
- Enter your Apple ID at iforgot.apple.com.
- You will receive a code on one of your trusted devices.
- Enter the code to continue with the password reset.
4. Account recovery (if you do not have access to your trusted devices):
- If you cannot verify your identity, select Don't have access to your trusted devices?.
- Initiates a account recovery process:
- Apple will ask you for additional information in order to verify that you are the owner of the account.
- This process will take several days, depending on the information provided.
5. Additional tip: Update your password on all your devices.
After changing it, be sure to:
- Update the password in iCloud, App Store, and associated services on your devices.
- Reconfigure the password in apps that require it.
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